However, there are different situations in which your account status may change. Here's what each one means:
✅ Active Account
Your account is operating normally.
You can log in without any problems.
You have full access to all features according to your plan
You can submit content, distribute, receive reports and manage your catalog
⏸️ Inactive Account
Your account is temporarily disabled.
You can't log in
Your content is not deleted, but you cannot make changes while it is inactive.
It can be activated again by contacting the support team.
📌 Why might it be inactive?
— At your request
— Due to prolonged inactivity
— Due to pending verification
🚫 Account Blocked
Your account has been blocked for administrative or security reasons.
You cannot log in or access features
There may be an issue pending: misuse, content dispute, or legal review
You need to contact support to unlock it or resolve the case.