Stage 1: Informal Negotiation 🤝
Before pursuing any formal legal action, both parties agree to attempt a good-faith resolution via informal communication. This may include:
Email correspondence ✉️
Virtual or in-person meetings 🤝
Official communication channels 📲
📌 This stage aims to avoid legal complexity and reduce costs, offering a faster, direct solution whenever possible.
Stage 2: Formal Arbitration in Guayaquil ⚖️
If no resolution is reached within a reasonable time (usually 30 days), the agreement states:
The dispute shall be resolved through confidential and binding arbitration under the rules of the Arbitration Center of the Guayaquil Chamber of Commerce.
This process ensures:
A faster alternative to traditional litigation
Confidentiality of the dispute
A final, legally binding decision
A neutral tribunal with expertise in digital commerce and contracts
What Issues Are Not Subject to Arbitration?
❗ The following types of disputes may bypass arbitration:
Copyright or intellectual property matters
Data privacy violations
Requests for urgent injunctive or precautionary measures
These may be addressed through ordinary courts if required by law. ⚠️
📋 Summary:
🧭 Dispute Resolution Step | 📍 Location & Format |
Step 1 – Informal Negotiation | Virtual or in-person; no legal filing required |
Step 2 – Arbitration | Guayaquil, Ecuador 🇪🇨 – confidential & binding |
Exceptions (IP, privacy, etc.) | May go directly to court |