The key is to read carefully, stay calm, and follow the proper steps. Here's how to handle the situation effectively:
📩 1. Read the Notification Carefully
When you log into your platform account, you'll see a pop-up alert if one of your releases has been removed by a DSP (like Spotify, Apple Music, etc.) 🖥️🔔
The notification will include:
🔹 The name of the DSP that took action
🔹 The exact reason for the takedown (e.g., copyright claim, artificial streaming, metadata issue, rights conflict)
🔹 A list of the affected releases
🔹 Clear instructions on what you can do next
🔍 Take a moment to review each part of the notification carefully.
✉️ 2. Decide Whether You Need to Appeal or Request More Info
Depending on the case, the message may include:
⚖️ A link or instructions to submit an appeal if you believe the takedown was a mistake
📬 Guidance to request more details about the reason for removal
📄 Steps to fix technical or metadata issues, if applicable
👉 If you're unsure, don’t rush to respond — instead, gather all relevant facts first.
🧑💻 3. Contact UMW Recordings Inc Support
If the notification doesn’t fully answer your questions — or you need help preparing your response:
📩 Reach out to the UMW Recordings Inc support team
📎 Include key details like the release name, screenshot of the takedown, and any related documentation
Support can help you:
✅ Understand the situation more clearly
✅ Prepare a well-documented appeal
✅ Communicate correctly with the DSP involved
🎯 In Summary:
✔️ Don’t ignore the takedown — it’s important to act
✔️ Read all the details and follow the given instructions
✔️ Decide whether to appeal or ask for clarification
✔️ Contact support for personalized guidance if needed