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❓ What Should I Do If I Still Have Questions About the Takedown?

We understand that receiving a takedown notification can be confusing 😕

Carlos Holguin avatar
Written by Carlos Holguin
Updated over a week ago

If the details in the notification don’t fully answer your questions, don’t worry — the UMW RECORDINGS INC support team is here to help. 🤝🧑‍💻


📩 When Should You Contact Support?

✉️ Reach out to support if you're wondering:

  • “What evidence was used to justify the takedown?”

  • “Can I recover my content?”

  • “Was this a mistake?”

  • “Will this affect my royalties?”

  • “What steps should I take next?”

If any of these questions sound familiar — it’s time to contact support. 💬


👥 What Can Support Help You With?

The UMW RECORDINGS INC team is trained to:

✅ Review your case individually
✅ Provide further clarification on the takedown reason
✅ Help you gather documents if you wish to appeal
✅ Communicate with the DSP on your behalf, if needed
✅ Guide you step by step through the resolution process


🧾 What to Include in Your Message:

To help support assist you faster, include:

  • The name of the affected release 🎵

  • The date you received the notification 📅

  • A screenshot of the notification (if available) 📸

  • Any related campaign, contract, or metadata information 📂


🎯 In Summary:

✔️ If you still have questions, don’t hesitate to contact support
✔️ They’ll help you understand and respond to the issue
✔️ The more details you provide, the quicker the process
✔️ Your peace of mind and the protection of your music are a priority

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