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Who Should I Contact for Copyright Matters?

If you have any questions or concerns related to copyright, including licenses, DMCA notices.

Valentina Rios avatar
Written by Valentina Rios
Updated over a week ago

Official Contact:

Name: Allison Castro
Email: [email protected]


🧠 When Should You Reach Out?

Feel free to contact Allison Castro if:

  • You received a takedown notice and want to appeal or clarify 🛑

  • Your music was uploaded by someone else without your permission 📤

  • You need help submitting a DMCA counter-notice 🧾

  • You’re resolving authorship or rights ownership disputes 🎼

  • You’re managing royalty issues related to publishing or songwriting 💰

  • You have questions about proper copyright registration or protection 🛡️


🕒 Support Hours:

While you can email at any time, it's recommended to reach out Monday to Friday between 9:00 AM and 6:00 PM (Ecuador Time) for faster responses. ⏰


🚨 Important Notes:

🔐 All communication will be handled with strict confidentiality
📎 Please attach any supporting documentation or links if possible
✍️ Legal claims may require a signed sworn statement for processing

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